HOUSE RULES
- Entry is permitted only to adults who verify their identity with an identification document (ID card, passport, or driver's license) upon registration at the reception in accordance with Article 62 of the Gambling Law (Official Gazette of the Federation of BiH No. 48/15 and 60/15).
- By registering upon entry, the guest consents to the storage and processing of their personal data for security and credit worthiness purposes, in accordance with the General Data Protection Regulation (GDPR).
- During the stay at the facility, the guest is required to show his identification document at the request of the employee.
- Entry is permitted only to appropriately dressed individuals. Inappropriate attire or footwear includes: shorts, various head coverings (hats, caps, etc.), as well as dirty and/or torn clothing and footwear.
- Entry is prohibited for individuals, who are not adults, who are under the influence of alcohol or other intoxicating substances, drugs, etc., who were temporarily or permanently banned from entering.
- It is forbidden to bring animals inside.
- Guests can leave their personal belongings (jackets, coats, umbrellas, bags, etc.) in the designated free cloakroom.
- Bringing in and using cameras, video cameras, suitcases, larger bags and packages is prohibited, and guests must leave these items in the cloakroom.
- Photography, recording and video calls within the facility with mobile devices are prohibited.
- An authorized person of the Company can confiscate any of the aforementioned devices if employees notice that a guest is using them and can request the guest to delete any recorded content!
- Bringing in and using technical aids suitable for gaining an advantage in the game is prohibited.
- It is prohibited to bring in weapons, explosives and easily flammable substances. Individuals who legally possess weapons are required to leave them in a special safe in the cloakroom.
- Guests are advised to take care of their personal property during their stay because HIT Coloseum is only responsible for items left in the special safe in cloakroom.
- Indecent behavior, which would disturb guests and staff in the performance of their duties is prohibited.
- The Company does not assume responsibility for parked vehicles, any damages, theft of items, and/or vehicles.
- Players who violate the rules of games during play, may be prohibited from further participation in the game and asked to leave the premises.
- During the stay in the facility, guests must behave in accordance with the provisions of the "Gambling Law and HOUSE RULES." In the event of a violation, the Company's management, based on Article 62 of the Gambling Law (Official Gazette of the Federation of BiH No. 48/15 and 60/15), may prohibit the entry of the guest without stating reasons for such a decision.
- In accordance with Article 60 of the Gambling Law the premises of HIT Coloseum d.o.o. are under constant video and audio surveillance.
- All disputes and disagreements will be resolved by the Company's management or authorized persons.